Under the governance of New York State City laws as indicates in the General Business practices, we reserve any rights to reject any full, partial exchange, and/or to repairs, when you (“the buyer”) mutually engage in an invoice, transaction and/or purchase agreement with us and such items stated in your receipt/invoice have fully and/or ultimately left the store's physical premises. This will apply no matter if your transactions was made online as well as in-store.
No cash refunds. No exchanges or returns. ALL sales are final. Any purchases including, deposit(s), layaway item(s), special order(s), catalog/catalogue order(s), online website orders whether pending and/or already shipped, off-the-rack order(s), and/or close-out sale item(s) must be paid in full prior to exiting the store premises. Purchases are non-refundable and may not be transferable after charges. Special orders may be subject to additional shipping and handling fees. Alterations to Clothing, if applicable, will be separately charged to any article of clothing (Bridal, Prom, Quinceañera, Special Occassion, to name a few). Clothing which may have already been altered will not be eligible for any exchanges/returns. No exceptions.
This establishment will only refund monies that are temporarily held on tangible, rental items including tuxedo formal wear attire (pants, shirts, jackets, shoes, bow-ties/ties, suspenders, cummerbunds, shoes, etc...) after
each piece of the rental item(s) is brought back without any damage(s) and/or missing item(s), no later than four (4) days after your event wear date. (Example: If you paid for any rental item(s) the store will ask you for a one-hundred dollar ($100.00) safety, returnable deposit fee and that amount will be held in escrow until your rental period is over and provided that the Client returns to the Store only rental items in complete suit). By signing below both parties fully and mutually acknowledge the terms of service.