Returns & Refund Policy

Returns & Refund Policy

This establishment reserves any right to reject any full, partial exchange, and/or to repair, any refund when you (“the buyer”) enter into an invoice, transaction and/or purchase agreement with us (“the store”) and such items stated in your receipt/invoice have ultimately left the physical premises. The same will apply no matter if the buyer made a purchase online or within the store. 

No cash refunds. No exchanges or returns. ALL sales are final. Any purchases including, deposit(s), layaway item(s), special order(s), catalogue order(s), off-the-rack order(s), and/or close-out sale item(s) must be paid in full prior to exiting the premises. Purchases are non-refundable and may not be transferable after charges. Special orders may be subject to additional shipping and handling fees. Alterations are not included in the price of any dress and fees will be charged separately, as applicable. Items with alterations will not be eligible for any exchanges/returns. No exceptions. 

 

Our store will only refund monies that are temporarily held on tangible, rental items including tuxedo formal wear attire (pants, shirts, jackets, shoes, bow-ties/ties, suspenders, cummerbunds, shoes, etc...) after each piece of the rental item(s) is brought back without any damages and/or missing items, no later than four (4) days after your event wear date. (Example: If you paid for any rental item(s) the store will ask you for a one-hundred ($100.00) separate returnable deposit fee until the validity rental period is over and provided that you give us back such items).