Under the governance of New York State City laws as indicates in the General Business practices, we reserve any rights to reject any full, partial exchange, and/or to repairs, when you (“the buyer”) mutually engage in an invoice, transaction and/or purchase agreement with us and such items stated in your receipt/invoice have fully and/or ultimately left the store's physical premises. This will apply no matter if your transactions was made online as well as in-store.
No cash refunds. No exchanges or returns. ALL sales are final. Any purchases including, deposit(s), layaway item(s), special order(s), catalog/catalogue order(s), online website orders whether pending and/or already shipped, off-the-rack order(s), and/or close-out sale item(s) must be paid in full prior to exiting the store premises. Purchases are non-refundable and may not be transferable after charges. Special orders may be subject to additional shipping and handling fees. Alterations to Clothing, if applicable, will be separately charged to any article of clothing (Bridal, Prom, Quinceañera, Special Occassion, to name a few). Clothing which may have already been altered will not be eligible for any exchanges/returns. No exceptions.
The store will only refund monies that are temporarily held on tangible, rental items including tuxedo formal wear attire (pants, shirts, jackets, shoes, bow-ties/ties, suspenders, cummerbunds, cuff-links, shoes, etc...) and provided that each article of rental clothing is brought back without any damages and/or missing items, no later than four (4) days after the event wear date of use. (Example: If you paid for any rental item(s) the store will ask you for a one-hundred ($100.00) separate returnable deposit fee until your validity rental period is over and the subject item is returned to the store).