FAQ
You will be working with a bridal associate who will guide you through the amazing journey of finding the dress! Together, you and our in-store associate will browse through our collections.
No. Kindly inquire within as our availability may be subject to change.
At least two (2) hours.
Gowns start at $250.00 and top off at $10,000.00, with the average being between $1,200.00. Please inquire within for further guidance.
Your order will take at least ten (10) business days. Special orders can take at least four (4) to five (5) months, depending on some variables. You have the option to pay for a rush order. Please call to request more detailed information.
All wedding gowns are final sale. No refunds, exchanges, or returns on any special order item.
Alterations vary depending on the item.
On average, we like to have at least five (5) days. We can do a rush alteration on the same day or the next day alteration for a special fee. For the most accurate information, please call to schedule a consultation.
Wedding gowns are made to be altered and taken apart. However, each gown may have unique characteristics that may be difficult to manipulate. That is why we suggest you speak with our seamstress for further guidance when you have purchased your item. Please inquire within for further details.
Yes, please contact us for further information.
Please call, text, or submit your contact information via the website.
At least two (2) hours.
Please contact us for further information.
Yes.
Yes, no videos.
Please see the website for a list of designers.
Beginning price is at least $250.00
Various sizes including, zero (0) through thirty.
As soon as possible.
At least within six (6) to seven (7) months prior to your wedding date.
As soon as you are ready to
When you are in-store you may ask to view our accessories collection.
No.
A rush order is an expedited service, should the item be available the order may usually be processed for shipping on the same day.
It depends on the type of order and carrier shipping rates.
Please inquire within for further guidance.
We will send you a text message/give you a phone call to the number you have provided to schedule your fitting.
You may want to bring the shoes or same height shoe heel that you plan to wear the dress with.
1 - 2 fittings are typically needed.
We accept various payment methods including, Debit/Credit Card, and Cash.
Yes, we require a 40% to 50% deposit to secure your dress, which will apply towards your overall order balance.
We may offer special promotions on certain items.
Yes; however, carrier shipping rate will apply.
The cost will depend on the items being shipped in addition to carrier shipping rates.
You will receive an email or text messages notification with shipping details.
Either through FedEx, UPS, or USPS.
Please inspect and try on your dress.
We may be able to accommodate international shipping; however, you will be responsible for any shipping/international fees, in addition to liaising with customs to ensure your shipping reaches your destination.
Please inquire within for any further guidance.
Please inquire within for any further guidance.
A trunk show is typically a fashion runway show of items that will be released in any upcoming season.
After you have made a reservation you may bring at least four (4) guests with you.
A dress may be typically less expensive.
Depending on the designer collection.
The information will be provided on the website and an invite may be sent.
Please call, text, or email us.
Please call, text, or email us.