FAQ
You will be working with a bridal associate who will guide you through the amazing journey of finding the dress! Together, you and our in-store associate will help you find a dress that you are interested to try on.
No. We strongly encourage you to submit an appointment request inquiry and a staff member will get back to you confirming availability.
Please refer to our online appointment form to obtain more information.
Gowns start at $250.00 and top off at $10,000.00, with the average being $1,200.00. Please inquire within for additional information.
Your order will take at least ten (10) business days. Special orders can take at least four (4) to five (5) months, depending on some variables. You have the option to pay for a rush order. Please inquire within for additional information.
All wedding gowns are final sale. No refunds, exchanges, or returns on any special order items.
Alterations vary depending on the item.
On average, we like to have at least five (5) days. We can do a rush alteration on the same day or the next day alteration for a special fee. For the most accurate information, please call to schedule a consultation.
Wedding gowns are made to be altered and taken apart. However, each gown may have unique characteristics that may be difficult to manipulate. That is why we suggest you speak with our seamstress for further guidance when you have purchased your item. Please inquire within for additional information.
No. We do not serve and/or gift any alcohol beverage(s).
No. In an effort for the prospective bride and guest(s) to have the best bridal experience, the store doesn't allow any intoxicating, inter alia, beverages within on our premises. Alcoholic beverages within and/or in front of the premises are prohibited.
Yes, please contact us for further information.
Please refer to the "BOOK AN APPOINTMENT" link in the home page to request an appointment.
Please contact us for further information.
Please refer to the "BOOK AN APPOINTMENT" to make a second appointment.
Yes, no videos.
Please refer to our website and utilize the filter option to obtain a list of the designer brands in our store.
Beginning price is at least $250.00
Various sizes including, zero (0) through thirty (30).
As soon as possible.
At least within six (6) to seven (7) months prior to your wedding date.
As soon as you are ready to
When you are in-store you may ask to view our accessories collection.
No.
A rush order is an expedited service, should the item be available the order may usually be processed for shipping on the same day.
It depends on the type of order and carrier shipping rates.
Please inquire within to obtain more information.
We will send you a text message/give you a phone call to the number you have provided to schedule your fitting.
You may want to bring the shoes or same height shoe heel that you plan to wear the dress with.
1 - 2 fittings are typically needed.
We accept various payment methods including, Debit/Credit Card, and Cash.
Yes, we require a 40% to 50% deposit to secure your dress, which will apply towards your overall order balance.
We may offer special promotions on certain items.
Yes; however, carrier shipping rate will apply.
The cost will depend on the items being shipped in addition to carrier shipping rates.
You will receive an email or text message notification with shipping information.
Either through FedEx, UPS, or USPS.
Please inspect and try on your dress.
We may be able to accommodate international shipping; however, you will be responsible for any shipping/international fees, in addition to liaising with customs to ensure your shipping reaches your destination.
Please inquire within for any further guidance.
Please inquire within for any further guidance.
A trunk show is typically a fashion runway show of items that will be released in any upcoming season.
After you have made a reservation you may bring at least four (4) guests with you.
A dress may be typically less expensive.
Depending on the designer collection.
The information will be provided on the website and an invite may be sent.
Please call, text, or email us.
Please call, text, or email us.